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International Shipping Policy

Free Shipping over $150 USD

Orders above $150 USD automatically qualify for free worldwide shipping.

Orders below this threshold are charged a flat, location-based shipping rate shown at checkout.

Dispatch & Processing Times

  • Orders are dispatched within 1–2 working days.
  • Handcrafted or special edition pieces may require an additional 1–2 days.

Delivery Timeline

Estimated delivery ranges:

  • Australia & New Zealand: 7–14 days
  • North America: 7–14 days
  • Europe: 7–15 days
  • Asia Pacific: 5–12 days
  • Middle East: 8–16 days

Please note that Customs processing may cause unexpected delays, which are outside our control.

Order Tracking

All orders include full tracking. A tracking link will be emailed once your package is scanned by the carrier.

Customs, Duties & Taxes

International orders may be subject to Customs duties or import taxes depending on your country’s regulations. These charges are the responsibility of the customer.

Address Accuracy

Please ensure your shipping address is accurate and complete. We cannot replace or refund orders shipped to incorrect addresses provided by the customer.

Support

If you have any questions regarding your shipment:

Email: support@rushbykira.com

WhatsApp: +91 96252 77371

Our team responds within 24 hours.

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Rush by KIRA | Hassle-Free Return & Fit Guarantee


At Rush by KIRA, every piece is made with intention, premium fabrics, and crafted details.

If anything isn’t right from our side, we fix it immediately.

Fit Guarantee (Store Credit) — Worldwide


If the size or fit doesn’t meet your expectations, we offer an easy store-credit exchange.

  • Item must be unworn, unwashed, and in original condition.
  • Just email us within 7 days of delivery.
  • Store credit is issued once the item is received back.
  • Store credit never expires.

Defective or Damaged Item? We’ll Make It Right.


If you receive an item with a craftsmanship issue (printing issue, stitching flaw, manufacturing defect):

  1. Email us at support@rushbykira.com or message us on WhatsApp.
  2. Send your order number + photos/video showing the defect.
  3. Our team will verify within 24–48 hours and advise next steps.

You can choose between:

  • Free replacement of the same product (if in stock), or
  • Full store credit for the item value.

We do not offer refunds back to original payment methods.

Handcrafted Items (Important Note)


Some products — like our Samurai Pants and limited hand-stitch/hand-paint pieces — are artisan-crafted. Small variations in print or texture are intentional and part of the design, not defects.

Non-Returnable Cases


To keep our process fair and transparent, we cannot accept returns for:

  • Items that are worn, washed, or damaged after delivery.
  • Orders where the customer selected the wrong address.
  • Clearance / final-sale items.
  • Normal wear and tear.

This policy applies to all purchases made through our website and is effective worldwide.

Need Help?


Email: support@rushbykira.com
WhatsApp: +91 96252 77371

Our team answers within 24 hours.

Thanks for contacting us. We'll get back to you as soon as possible.

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